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We provide a variety of essential strategic development services to businesses, non-profit organizations, educational institutions and anyone else interested in improving their ability to effectively and gracefully interact with the global community.

 
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Global Consulting

Our Global Consulting division focuses on guiding clients through complex cross-cultural strategic challenges. We create customized solutions to achieve measurable and sustainable growth around the world.

Services include:

 
  • Global Train-the-Trainer
  • Global Staffing & Recruiting
  • Global Candidate Assessment
  • Global Go-to-Market Strategy
  • Global Sales & Customer Service Strategy
  • Global Executive Coaching Programs

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Learning & Development

Our L&D division focuses on designing and facilitating programs for employees, managers, and executives from around the world to increase their cross-cultural dexterity.

Cross-Cultural Dexterity Topics include:

 

Cultural Awareness
Explore how cultural background strongly influences values, preferences, & communication styles.

Intercultural Communication
Learn how to communicate effectively in a variety of multicultural & international settings.

Leading Globally
Gain leadership skills for managing & leading a multi-cultural workforce/team.

Sales Across Cultures
Learn tactics & strategies for selling products & services to a multicultural customer base.

Marketing Across Cultures
Discover strategies for marketing products & services to a multicultural customer base.

Negotiations Across Cultures
Learn how to successfully negotiate in multicultural & international settings.

Global Virtual Teaming
Gain critical knowledge & skills needed to effectively work in & manage a globally dispersed team.

Pre-Departure/Post-Arrival Orientations
Preparing for living/traveling abroad by exploring social, educational, business and other cultural differences and adaptability issues.

Country Briefings
Cultural information relevant to doing business, traveling, or studying in a specific country.

Living & Working in the U.S.A.
Addresses cultural, educational, business and social adaptability issues related to life in the U.S.A

 
 

Core Leadership Training
Become a more effective leader and ensure that your team reaches its goals and achieves success. Topics may include:

  • Management 101
  • Trust & Influence
  • Managing Change
  • Managing Up
  • Diversity & Inclusion
  • Negotiations
  • Communication 101
  • Sales Effectiveness
  • Conflict Resolution
  • Team Building
  • Coaching
  • Virtual Teaming

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Speaking Engagements

Culture Crossing founder, Michael Landers, is frequently called upon by companies and institutions around the globe to deliver presentations to large audiences. Over the past decade he has spoken on topics such as: 

  • Developing a Global Mindset
  • Succeeding in the New Global America
  • Motivating & Engaging a Multicultural Workforce
  • Global Leadership
  • Successful Sales Across Cultures
  • Creating a Culture of Accountability
 

For enquires click here.


Recent Clients

Global Effectiveness

Design and delivery of a company-wide Global Effectiveness program for staff, managers, senior managers, directors, and vice-presidents based in the U.S., E.U., APAC, Latin America, and the Middle East.

Topics included:

  • Communicating Across Cultures
  • Selling & Marketing Across Cultures
  • Global Negotiations
  • Global Team Building
  • Managing Virtually
  • Country Specific Briefings
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Coaching the Customer

Design & Delivery of a Sales Academy wide coaching and cultural awareness programs for young and seasoned sales professional from around the world.

Topics included:

  • Communicating Across Cultures
  • Selling and Marketing Across Cultures
  • Power of Coaching
  • Buyer Expectations
  • Flexing Your Sales Style
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Excellence in
Customer Service

Design & Delivery of a company-wide customer service effectiveness program for professionals in Sales, Finance, Mortgage, Marketing, Design, Customer Service and Construction departments across the USA.

Topics included:

  • Setting Expectations
  • Internal & External Customers
  • Managing Conflict
  • Getting the Survey 10
  • Customer Awareness
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Working Globally

Design and delivery of a company-wide Working Globally program for staff, managers, senior managers and vice-presidents from Italy, China, Germany, France, and the U.S.

Topics included:

  • Global Leadership Style
  • Communicating Across Cultures
  • Global Team Building
  • Managing Virtually
  • Living and Working in China
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Working in the U.S.A.

Design and delivery of pre-departure and post arrival programs for managers, and executives relocating the U.S. from countries in Latin America, Europe, the Middle East, Africa and the Asia/Pacific region.

Topics included:

  • Communicating with Americans
  • Managing Americans
  • Living in the U.S.
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Managing at a Start-Up

Design & Delivery of company wide coaching and skill building program for young leaders and managers who are new to their roles in the workforce.

Topics included:

  • Communication
  • Trust & Influence
  • 1:1 Coaching
  • Delivering Effective Feedback
  • Motivating & Engaging Team Members
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Success Across Cultures

Design & Delivery of a multiple division cross-cultural effectiveness program for professionals in Sales, Marketing, Design, Customer Service and Construction departments across the USA.

Topics included:

  • Communicating Across Cultures
  • Selling Across Cultures
  • Global Negotiations
  • Deep Dives: India and China
  • Customer Service Across Cultures
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Diversity & Inclusion

Design and delivery of a National Diversity and Inclusion program for all levels of employees based in the U.S.

Topics included:

  • Managing a Diverse Workforce
  • Communicating Across Cultures
  • Generational Diversity
  • Managing Virtually
  • Employee Retention and Engagement
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Advanced Managerial
& Coaching Skills

Design and delivery of coaching, sales, and employee engagement programs for sales staff, managers, senior managers, and vice-presidents located throughout the U.S.

Topics included:

  • Management 101
  • Team Building
  • Coaching Employees
  • Behavioral Interviewing
  • On-boarding
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Global Diversity

Design and delivery of a Global Diversity program for vice-president and director level employees based in Saudi Arabia, Jordan, Kuwait, Bahrain, Nigeria, Tanzania, Kenya, Iraq, and Sierra Leone.

Topics included:

  • Managing a Diverse Workforce
  • Global Trust Building Strategies
  • Global Negotiations
  • Communicating Across Cultures
  • Global Team Building
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